Privacy policy

Welcome to our store. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Name
  • Email address
  • Billing information
  • Download and purchase history 

Any information you provide through contact forms or messages

2. How We Use Your Information

We use your information to:

  • Process and deliver your digital products
  • Provide customer support
  • Respond to your inquiries
  • Improve our store and services
  • Prevent fraud or unauthorized activity

3. Digital Products

Our store sells digital laser cutting files including SVG, DXF, AI, EPS, and similar formats.

No physical items are shipped

After payment confirmation through PayPal, files will be available for download according to the platform’s delivery system.

4. File Usage & License

Purchased files are intended for creating finished physical products only.

You may:

  • Use the files for personal projects
  • Use the files to create physical products for sale

You may NOT:

  • Resell, share, distribute, or gift the digital files
  • Upload the files to other marketplaces or websites
  • Modify and resell the files in digital format
  • Use the files for commercial redistribution
  • Unauthorized redistribution of our files is strictly prohibited.


5. Payment Security

Payments are securely processed through PayPal.We do not store your full payment information on our servers.

6. Cookies

Our website may use cookies to improve browsing experience, analyze traffic, and remember customer preferences.

You can disable cookies through your browser settings if you prefer.


7. Third-Party Services

We may use third-party services for:

  • Payment processing through PayPal
  • Website analytics
  • File delivery
  • Customer communication

These services may collect information according to their own privacy policies.

8. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

9. Contact Us

If you have any questions regarding this Privacy Policy or need assistance with a custom design request, please contact us at : sales@canorive.com

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting on the website.